Розничная торговля, электронная коммерция и потребительские товары.
Курсы
33
Навыки
0
Health, Safety & Environment
Managing the hazards of storage and materials handling operations. Covers pedestrian and vehicle segregation, forklift stability and operation,…
Health, Safety & Environment
Addressing the largest single cause of workplace injury. Covers the mechanics of slipping and tripping, floor surface and contamination, footwear…
Human Resources
Hiring the right people through a fair and effective process. Covers workforce need and role definition, attraction and sourcing, shortlisting,…
Sales & Marketing
Reaching agreement without giving away the value you created. Covers negotiation preparation and leverage, trading rather than conceding, dealing…
Health, Safety & Environment
Reducing musculoskeletal injury by designing the task around the person. Covers the anatomy of back injury, the TILE assessment, risk filters and…
Management & Leadership
Handling the conversations most people avoid, and the conflict that follows when they do. Covers why difficult conversations are avoided and what…
Human Resources
Writing, implementing and maintaining the policy framework that runs an organisation. Covers the purpose and legal status of policies, the core…
Sales & Marketing
Responding to resistance without becoming defensive or adversarial. Covers what objections actually signal, a method for handling any objection, the…
Startup & Entrepreneurship
Getting a product to the people who will buy it, repeatably. Covers segmentation and beachhead selection, positioning and messaging, choosing a…
Startup & Entrepreneurship
Turning a rough idea into something worth building a business on. Covers where good opportunities come from, separating an idea from an opportunity,…
Accounting & Finance
Designing and operating the controls that protect an organisation from loss. Covers the control environment and risk assessment, segregation of…
Human Resources
The legal framework managers and HR practitioners work within. Covers employment status and contracts, pay and working time, discrimination and…
Human Resources
Handling conduct, capability and grievance matters fairly and defensibly. Covers the employee relations climate, informal resolution, investigation,…
IT & Software
Turning data into decisions. Covers framing the question, data types and quality, descriptive statistics and distributions, comparison and…
Quality Management
Measuring what customers actually think and handling complaints so that they strengthen the relationship. Covers satisfaction measurement beyond…
Startup & Entrepreneurship
Finding out whether anyone wants what you intend to build, before you build it. Covers the discovery mindset and getting out of the building, running…
Sales & Marketing
Selling by understanding the customer rather than pitching at them. Covers the shift from product selling to consultative selling, buyer psychology…
Accounting & Finance
Keeping a business solvent. Covers why profit is not cash, the cash conversion cycle, managing inventory, receivables and payables, short-term cash…
Startup & Entrepreneurship
Designing how a business creates, delivers and captures value. Covers the components of a business model, revenue models and pricing, cost structure…
Accounting & Finance
Planning financially and keeping the plan useful. Covers the purpose of budgets and their behavioural effects, building operating and capital…
Accounting & Finance
The foundation of every accounting system. Covers the accounting equation, debits and credits, the chart of accounts, journals and ledgers, day books…
Accounting & Finance
Running the purchase-to-pay and order-to-cash processes accurately and securely. Covers supplier onboarding, invoice processing and matching, payment…
Sales & Marketing
Освойте продвинутые стратегии продаж и маркетинга, чтобы увеличить выручку и выстроить долгие отношения с клиентами.
Human Resources
Курс даёт руководителям базовые кадровые навыки, необходимые, чтобы управлять своей командой и уверенно решать кадровые вопросы.
Human Resources
Полное введение в работу с персоналом. Подходит тем, кто только начинает, и руководителям, которым нужно понять кадровую функцию.
Human Resources
Курс даёт участникам основные навыки подбора и проведения собеседований, чтобы привлекать и отбирать лучших специалистов.
Sales & Marketing
Полный курс по управлению розничной торговлей: работа магазина, выкладка товара, опыт покупателя и электронная торговля.
Sales & Marketing
Курс о подходах и приёмах, которые помогают выстроить и сохранить прочные и долгие отношения с клиентами.
Sales & Marketing
Курс для руководителей продаж: навыки, необходимые, чтобы вести, мотивировать и развивать результативную команду продаж.
Health, Safety & Environment
Практическое обучение водителей погрузчиков по OSHA 29 CFR 1910.178(l): теоретические занятия, практическое вождение и оценка работы каждого водителя.
Management & Leadership
Освойте практические способы вести трудные разговоры и справляться со сложным поведением на работе.
Management & Leadership
Освойте принципы управления запасами, складского хозяйства и логистики, чтобы улучшить работу цепочки поставок.
IT & Software
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